=>PLEASE FORWARD TO FRIENDS, FAMILY AND LOVED ONES <=
How’s it going?
I wanted to tell you something that
happen to me yesterday that was really
I have a big BIPOLAR LESSON for you today.
It’s a wake up call.
Okay the other day I wrote you an email
about how my feet were bothering me–
they felt like I was being stabbed in
them. The fact that I thought that
was a potential sign of diabetes.
I vacillated between going to the
doctor and having them checked out.
At first I thought, “oh, let me wait
a day or two.” Then I thought, “I sure
will be a hypocrite since I tell people
dealing with bipolar disorder they
must take immediate action when they
see signs and symptoms of something.”
So I decided to go to the doctor and
get my feet checked out. I don’t go
to the doctor at all. I go to places
to monitor my liver enzymes, cholesterol,
blood pressure, etc. Since I body build
non competitively, I like to measure these
things to make sure that everything is
Anyway, to make things fast, I normally
pay out of pocket when I get these tests
done at like a place that specializes in
doing these things and doing them fast.
With that said, I never go to my primary
care physician. I hadn’t gone in a long
time. I really forgot who it was.
So I remembered, I went to the person.
I told them about my feet.
I spoke to the doctor. He was a super nice
person. We talked about mental health as
well and the fact that I runt his organization.
He asked me for marketing and advertising
Anyway, he said that I probably have foot
trauma because I am in good shape, I have a
super structured eating plan with virtually
no sweets. He said however he would test me
for diabetes and other “stuff.”
I said that sounds good to me.
So I did the tests and had to wait for the
Something alarming happened….
My mom called me yesterday and said, “Hi,
your test results came back negative?”
I was like, “huh?” She was like, “the doctor’s
office called me and said your results were
I was like, “huh?” And then it hit me,
the doctors office called my mom and gave
her the test results. I was immediately
Not only is this against the law because of
privacy laws but I was never called with the
In my mind, I should have been:
called with the results
I should be able to get a copy
I should get numbers and names of the tests
for my records
I should be asked “how are you feet?”
NONE of this was done. I was so mad.
Even my mom was like, “why are they
calling me? How did they get my number?”
I was thinking as well, “what if I had
a serious disorder, would they just tell
So anyway, I called and I was super mad.
Someone answered and I said, how someone
called my mom like I was in grammar school
or high school to give my test results.
She then cut me off, and said, “hold
on.” She came back. Then she said,
hold on again. And again.
I was so annoyed.
Then she said that basically that’s the
number she had for me. I said “impossible.”
Then I said, “look let’s say you did, so
you told someone other than me about the results?”
She said, “umm, well, hold on.”
So then she came back and told me it was a mistake
she was sorry and they wouldn’t have told negative
results if there were negative results.
I told her that wasn’t the point.
At this point, she was giving me an attitude.
I asked her if she was planning on getting
the right number. She said, “umm, yes.”
I gave her my number and asked for a break
down of the results. I asked how come I didn’t
get them faxed to me. How come no one asked
how my feet were. I asked her how come
no one explained the test results to me.
I asked her what kind of system she thought
this was. I asked her question after question.
I asked her one final question, “do you think
with the attitude you gave me this is good
for a patient?”
She said, “I am sorry, blah, blah.”
I said, “tomorrow I will be done for
my results on paper and see what
you have in my file since you already
have wrong information–which was my
mom’s number (the one I never gave).
I was super mad the entire day about it.
Then it hit me how I had to send out a message
In my courses/systems below, I talk
about how it’s important to find the
right therapist and doctor.
SUPPORTING AN ADULT WITH BIPOLAR DISORDER?
SUPPORTING A CHILD/TEEN WITH BIPOLAR DISORDER?
HAVE BIPOLAR DISORDER?
I have an entire system to find a doctor
and therapist who can help either you or
your loved one.
However one thing many overlook is the importance
of finding a doctor and therapist that are
good at running a business and hire the right
people and have the right systems in place.
The doctor that I went to for my feet was
a nice person. He sounded like he knew
about doctor stuff. He however obviously is
a bad business person with bad systems.
His receptionist and nurses are running
his practice into the ground probably.
He doesn’t even know it. He might not
know it until it’s too late.
So let’s assume he is a great doctor.
If he has bad systems and staff no matter
how good he is, it will hurt or ruin patient
It’s the same thing with doctors for bipolar
If they are great but have no idea how
to hire the right receptionist, pay their
bills on time, organize their office, not
lose medical releases, keep track of which
medications patients are on, etc. the patient
I have heard it time and time again. The doctor
is knowledge and super nice but his office
is a disaster and the patient suffers.
Let me warn you today.
If you find that either you or your loved one
is going to a doctor that is very disorganized,
forgetful, has massive turn over with receptionists,
etc. this is a bad sign and you have to consider
finding someone who is a good doctor with bipolar
disorder AND knows how to run a business right.
And if you are a bipolar supporter, if the doctor
hates talking to you, working with you, getting
input from you for whatever strange reason, you
should consider other doctors if possible.
Know what I mean?
Let this email serve as a reminder of how important
Finally I am going to write the doctor I went
to about what happen and how it’s dangerous.
It will be a courteous letter. I don’t have
to do it but hopefully he will take notice
and do something about his office. Otherwise
he will have an uphill battle building a practice.
Plus he runs tremendous legal risks.
I, however am moving on. I want a doctor who
knows how to run a business today, explains test
results to the person who gets the tests, allows
you to get a hard copy, asks how you are doing,
knows how to hire the right people, etc.
What do you think of all of this?
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