My mom just told me that her doctor has a new office assistant. My mom really liked her previous office assistant who was very helpful and helped her fill out a lot of paper works he had to fill out for various issues.

My mom is concerned that the new guy might not know what he is doing so she is going to call him with a list of things to go over and to make sure he knows where everything is that goes along with her, and if he knows how to fill out paperwork that that has to be filled out regularly. She is also going to make sure the medical release waiver is still in place for me to talk to her doctor.

I think this is great. I just wanted to pass this along as a good example of being proactive and the fact that you have to stay on top of this stuff.