Hi,<\/p>\n
How’s it going? Yesterday I have an absolute
NIGHTMARE and I mean NIGHTMARE experience.
The entire experience made me realize how
fortunate we (you and I) are with our
situation of knowledge. I will explain
further.<\/p>\n
You might now know but I own several businesses.
In one of my businesses I got word from customer
service that there was a customer who was
yelling, screaming, threatening, and saying
“crazy things.” The person threatened all sorts
of things. My customer service said, and this
was several people, they have never seen anything
like this ever. <\/p>\n
They said the person must be “out of their minds.”
Normally with this business, I don’t get involved
in customer service issues but I was told this
was an extreme case because the customer was doing
so many strange things and was saying that
they were going to tell other people.<\/p>\n
Well I read the emails from the person. There was
like 30. Some were sent 5 times each. The emails
made no sense at all. They accused me and my company
of all kinds of things. Then in the same
email we were said to be great people.<\/p>\n
It then made demands of money. Then there were demands
for me to call right away.
I figured that I might as well call the person and
see if I could work something out so they would go
away. Far away. <\/p>\n
I called. It was incredible. First I called about 3 times
with 3 hours in between each call. I then got a call
back on my cell phone. I gave my cell phone out so
I could resolve it. That really wasn’t a smart move.<\/p>\n
The person called back right as I was getting a report
from my mom on how her doctor thought she was doing.
I asked the person if I could call her back in 5
minutes. In a kind voice the person said, “oh absolutely.
The person was so nice I thought this was going to be
an easy call when I called back. Boy was I wrong.<\/p>\n
I called back. I said one thing and the person freaked out
on me. The person yelled, made threats, accused me of
many things. Accused my company of many things. The person
then started attacking paypal.com (NOTE I have no connection
to paypal.com), she then attacked doctors, the UPS, etc.<\/p>\n
It was totally crazy. <\/p>\n
Basically the person wanted F.REE products because
we owed them and lots of them? Huh? We are in
the business of giving away F.REE products?<\/p>\n
For over one hour I tried to explain it doesn’t
work this way.<\/p>\n
As I was listening to a person rant and rave at me. I was
thinking, this person OBVIOUSLY HAS A MENTAL ILLNESS. Period.
You just don’t act like this. He was one mean person.<\/p>\n
Then I thought how fortunate we are that we know about
mental illness. If you are on my list, you have some
idea that either you or a loved one may or has bipolar
disorder. I think this is great news. What’s bad news
is NOT knowing. <\/p>\n
Imagine for years, I didn’t know what my mom had. FOR
YEARS! I just thought it was normal. I am not talking
about a couple of years, I am talking like 20 years.<\/p>\n
So when I was dealing with the difficult customer
yesterday I was thinking, “What in the world is it
like for his wife or kids if he has a wife and kids.”
A total nightmare for them probably. This person
was clearly either undiagnosed with something or
many things and was NOT and I repeat NOT being
treated right.<\/p>\n
I am NOT a doctor and can’t diagnose people but
I can have an opinion. In my head I was thinking
that based on how this person wrote and spoke
there’s no question he was paranoid, delusional,
and had scattered thoughts.<\/p>\n
It was the strangest thing that I had ever had
to deal with. Then I was thinking, how scary it
is with all the people in the world that are UNDIAGNOSED
with bipolar disorder. So they have it but they don’t know
they have it yet. These people wind up doing horrible
things and saying horrible things. <\/p>\n
I know you are going to think I am crazy. But I will say
you should be happy that you at least knew enough about
bipolar disorder to find me and other sources. Imagine
what life would be like if you didn’t know at all. You
just thought either your personal feelings if you had
bipolar disorder were normal or your loved one’s actions
were normal and you didn’t know there was anything
like bipolar disorder.<\/p>\n
SUPPORTING AN ADULT?
Visit:
http:\/\/www.bipolarsupporter.com\/report11<\/p>\n
SUPPORTING A CHILD\/TEEN?
Visit:
http:\/\/www.bipolarparenting.com<\/p>\n
HAVE BIPOLAR DISORDER?
Visit:
http:\/\/www.survivebipolar.net<\/p>\n
So in my opinion, the most deadly
thing about bipolar disorder is NOT
knowing about it at all.<\/p>\n
IMPORTANT<\/p>\n
I really would like you to post a story
about what it was like to not know about
bipolar disorder at all versus now
knowing about it.<\/p>\n
I have to run. I will write you tomorrow.<\/p>\n
Your Friend,<\/p>\n
Dave<\/p>\n
P.S. Check out my F.ree blog with copies of emails
that I have sent in the past and lots of great
information for you:
http:\/\/www.bipolarcentral.com\/supporterblog\/<\/p>\n
P.P.S Check out my F.ree podcast. Hear me give
mini seminars designed to teach you information
you can’t learn anywhere else.
http:\/\/bipolarcentral.libsyn.com<\/p>\n","protected":false},"excerpt":{"rendered":"
Hi,<\/p>\n
How’s it going? Yesterday I have an absolute
NIGHTMARE and I mean NIGHTMARE experience.
The entire experience made me realize how
fortunate we (you and I) are with our
situation of knowledge. I will explain
further.<\/p>\n
You might now know but I own several businesses.
In one of my businesses I got word from customer
service that there was a customer who was
yelling,<\/p>\n